Payments
Paddle.com is the seller of record for MyGitNotes Pro: it takes your payment, and it issues every refund, to the payment method you used.
Full refund within 14 days
If you are not satisfied, ask for a refund within 14 days of your first payment and you get all of it back. This applies to the first payment of a monthly or a yearly subscription. There is no free trial, so this is the way to try Pro without risk.
How to ask
Request the refund at paddle.net, with the email address from your Paddle receipt, or write to support@mygitnotes.com from that address with your GitHub login, and we refund you through Paddle. We reply within a few business days, and the refund usually reaches you within 5 to 10 business days after approval.
A full refund ends Pro immediately: once Paddle approves it, your subscription is cancelled and your account returns to Free. Your notes and data are not deleted.
Renewals
Renewal payments are not refunded. To avoid a charge, cancel before the renewal date. Where the law where you live gives you a right to a refund, that right is not affected.
Cancelling
You can cancel at any time from Settings → Plan in the app. Cancelling stops the next renewal; Pro continues until the end of the period you have paid for, and then your account returns to Free. Your notes and data are not deleted.
MyGitNotes is operated by 紅蔥頭工作室 (Shallots Studio), Taiwan unified business number 73046593.